Top Reasons 3CX is the Best Cloud PBX for Your Business

Top Reasons 3CX is the Best Cloud PBX for Your Business

Finding the right phone system for your organization can be a daunting task. Over the years, we've worked with and evaluated many phone systems, both on-premise and in the cloud, and we think that 3CX is the best platform for your organization. Here's why:
 
Cost Effective
Most cloud PBX services charge you per extension. This can be cost-effective at first but can quickly become expensive as the number extensions rise. With 3CX, your licensing is based on the number of simultaneous calls and the amount of calling you do (varies from carrier to carrier). That means, you can add extensions for your conference room, break room and HR Manager without necessarily increasing your monthly fees. 
 
Excellent Phone options
Getting the right phone is an important part of the end-user experience. That's why 3CX gives you many options for how you and your users make or receive their calls. Choose from a wide array of desk phones or access 3CX from your Mac, PC, iPhone, Android device or on the web. Specialty phones for conference rooms, doorbells and overhead paging devices are also available.
 
Flexible Deployment
3CX gives you the power of multiple deployment options. Whether you want your PBX in Google Cloud, Amazon Web Services, a private cloud or even on-premise, 3CX has the right deployment option for you.
 
Integration Options
3CX has some of the most powerful integration options available at any price. In addition to its built-in integrations, you can quickly develop advanced call applications with little to no programming knowledge using the 3CX Call Flow Designer. Want an auto attendant that prompts for a customer number before allowing the caller to proceed? Want to setup customer service surveys over the phone? Want to accept credit card payments via an automated phone system? All of this and more is possible. If you're looking for something really advanced, 3CX has a programming API that you can write plugins for giving you limitless possibilities.
 
Built-In Conference Calling and Video Conferences
Built-in phone and video conferencing means no more relying on 3rd-part software or services to do conferences or presentations. Schedule conferences, invite attendees, host presentations and even provide remote support all with no additional monthly fees.
 
Better Bandwidth Utilization
Most cloud phone systems use twice the bandwidth they should for internal calls. If you place a call to someone else inside your building, the call data travels from your phone, up into the cloud, then back down again to the person you are calling. Highly inefficient especially when bandwidth is at a premium. 3CX gets around this issue with the use of a software "middleman" between your phones and the cloud which can intelligently keep internal calls from leaving your network improving bandwidth utilization and call quality.
 
Great Support
With 3CX, you can always rest assured that you will get the support you need. Having a local provider setup your system means local and personalized support for your system not some call queue with a tech who doesn’t know your business. Should the relationship with your provider ever de-materialize, you can contact 3CX directly and they will connect you with another local vendor. There is also a very active online community of 3CX users around the world to help you with any questions or issues you may have.